Comms Mundi Call Center in a Box

Full featured Call Center solution.


VoIP. Automatic Call Distribution (ACD). IVR menus. Call Recording. Eavesdropping...

What?    |     Why?    |     Features    |     Getting started

WHAT IS COMMS MUNDI CALL CENTER IN A BOX?


Comms Mundi Call Center in a Box is a software suite providing a full solution for Call Center businesses. It includes an advanced VoIP PBX with inbound Call Center capabilities, outbound Auto-Dialer, and much more...

Choose your own server and install Comms Mundi to create a tailor-made solution adapted to YOUR needs.

WHY COMMS MUNDI CALL CENTER IN A BOX?



Reduce your ongoing costs Contract home-based agents
Having the choice between hundreds of low-cost VoIP providers, you can save an enormous amount of money in national and international phone calls. Your Call Center agents can connect from anywhere, and receive incoming calls using a regular phone or even their mobile phones when they are on the move.
Increase capacity at will Simple and easy to use
By simply adding new Call Center queues to your solution, you can increase its capacity in a couple of clicks. You don't have to be a tech expert to use and manage Comms Mundi. With simple and intuitive web interfaces, you can manage it from anywhere in the world.

FEATURES AND PRICE


Choose your perfect Call Center in a Box package, that fits your budget and needs!

BASIC package

Wallet-friendly package for advanced users in small or medium businesses, includes most of the functions present in the standard package with no support.

STANDARD package

Standard low-cost package for small to medium businesses, including basic training and installation support, as well as a full year of support.

ADVANCED package

Advanced and more flexible functions for enterprise use, ideal for more complex installations, including advanced training and installation support, as well as a full year of support.

DELUXE package

Comms Mundi's premium package with a full set of functionalities, premium training and installation support, as well as a full year of premium support.


 BASICSTANDARDADVANCEDDELUXE
 original price 2100€original price 5000€original price 10700€original price 24800€
 NOW 1800€NOW 4300€NOW 9150€NOW 21150€
 300€ OFF700€ OFF1550€ OFF3650€ OFF
Comms Mundi modules
Base system
Networking ++ - -
VoIP PBX
Billing - -
Virtual PBXs - - 3 unlimited
Call Center (queues) 4 8 16 unlimited
IT Services - - - -
IP Security - -
Monitoring - -
Video surveillance (cameras) - - - -
Biometric attendance (sensors) - - - -
Virtualization - - - -
Authentication - - - -
Productivity - - - -
CLI (1Q12) - - -

Services
Firmware updates
Training - 4h 8h 16h
Installation support - 4h 8h 16h
Operation support - 4h / month 4h / month 16h / month

GETTING STARTED


You only need to follow a few easy steps in order to have your complete Comms Mundi Call Center in a Box solution installed and fully functional.

  • Contact us for a FREE DEMONSTRATION and additional information.

  • Choose a server according to your budget and requirements.
  • Download and install Comms Mundi in a few minutes.
  • Configure Comms Mundi with easy-to-use documentation and templates.
  • Ask our support team if you have any doubts or questions along the way.


Contact us for more information.




Enisa
+34 91 _ 803 9251 Madrid (Spain)   /   +1 510 _ 495 1626 San Francisco (USA)   

©2014 Wireless Mundi, S.L., company financed by CDTI/NEOTEC2 and ENISA.
CDTI Neotec